From Cluttered to Clear UX : Improving Clinical Efficiency with Microcare's Web App Redesign.
Microcare powered communication sidekick concept aiming at bridging the communication gap between the hearing and hearing-impaired communities through innovative technology.
Client
Wahath Alshifa, Saudi Arabia
Industry
Health care B2C
Services
Ux Solution
Team Setup
1 Researcher, 2 Ux Designers
Timeline
4 Weeks
Goal
Elevating Bakery E-Commerce with Seamless Digital Solutions To develop a user-friendly e-commerce website for Hindustan Bakes, along with a bakery management application that streamlines business operations, enhances order processing, and improves overall efficiency.
Challenge
Creating a visually appealing and intuitive website for customers to browse, customize, and order bakery products effortlessly. Ensuring real-time order tracking, inventory management, and seamless payment integration. Developing a bakery management system for production scheduling, ingredient tracking, and staff coordination. Streamlining business operations to manage bulk orders, deliveries, and customer interactions efficiently.
Outcome
A responsive e-commerce website with an intuitive UI, secure payments, and a smooth checkout process. A bakery management application that optimizes production, inventory, and staff workflows. Improved business operations, reducing manual efforts and enhancing order accuracy. Enhanced customer satisfaction through a seamless online ordering experience.
1/
Discovery
How we started
We did an extensive discovery phase combining different methods., as follows to come up with a problem statement DUSK (Desires, Use Cases, Skills, Knowledge Gaps) research study was conducted to understand the needs, behaviours, and challenges faced by doctors, patients, and healthcare administrators. Held an in-person workshop with the Microcare team, with the assistance of sign language translators to gain more insights about the actual user problems. Synthesised the outcomes and previous materials to create the problem statements that could bring us closer to the ideation part. After shortlisting ideas we mapped out different experience flows, worked on the concepts, and defined the features of the minimum viable product. These steps helped us lay the foundation for our project and set us on the path toward designing a successful solution.
2/
Specifying the
core UX
Denoising ideation, defining the feature set
During the Denoising Ideation phase of the Patient Health Record and Appointment Handling System, all potential features were gathered through user research, stakeholder input, and industry analysis. This process helped filter out non-essential or redundant ideas, ensuring a clear focus on features that provide maximum user value and align with technical feasibility. The low fidelity workflow of the core features allowed us to quickly explore supplementary functions and features. Our focus was on ideation, solution and concept generation and iterative refinement of the Information Architecture.
3/
Defining the
lokk & feel
Key considerations
1 Our design direction prioritized evoking emotions over creating a futuristic assistant. <br/> 2 We aimed to harness the power of visual communication by utilizing soft colors, friendly shapes, and forms. 3 Building confidence between the user and the application has to be emphasized, considering the application's real-time reliance. We prioritized the Peak-End Rule throughout our design process to ensure user trust.
3/
Deliver User Experience
Final Design
We did an extensive discovery phase combining different methods., as follows to come up with a problem statement Conducted desk research about the deaf community and their struggles, including institutional, educational, and attitudinal barriers, personal struggles and needs. Held an in-person workshop with the SignCoders team, with the assistance of sign language translators to gain more insights about the actual user problems. Synthesized the outcomes and previous materials to create the problem statements that could bring us closer to the ideation part. After shortlisting ideas we mapped out different experience flows, worked on the concepts, and defined the features of the minimum viable product. These steps helped us lay the foundation for our project and set us on the path toward designing a successful solution.
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Uxplore studio goes beyond surface-level design to deeply understand and solve real user problems. While traditional web design agencies often focus on visual aesthetics and branding, UX studios specialize in crafting seamless, intuitive, and human-centered digital experiences through research, strategy, and testing. What sets a UX studio apart is its research-driven, user-first approach. Every design decision is backed by user insights, data, and behavior analysis. Instead of delivering just a website or interface, a UX studio delivers meaningful interactions that align with both user needs and business goals.
Collaboration is at the heart of everything we do. We believe in building strong, transparent relationships with our clients to co-create digital experiences that are intuitive, effective, and user-focused. Our process is structured yet flexible, designed to adapt to the unique needs of each project: 1-Discovery & Alignment, 2-User Research & Insights, 3-UX Strategy & Information Architecture, 4-Design & Prototyping, 5-Usability Testing & Iteration, 6-Handoff & Continuous Improvement.
We help bring bold ideas to life. Whether you're launching an MVP or scaling a product, we provide lean, agile UX design backed by user research to validate concepts quickly and cost-effectively. Our team becomes an extension of yours, helping you move fast and smart. We bring structure, strategy, and deep UX expertise to complex digital products and platforms. From streamlining workflows to optimizing legacy systems, we deliver research-driven design that aligns with business goals and elevates user satisfaction.
Absolutely! Our UX design agency specializes in product redesigns—whether it's modernizing an outdated interface, improving usability, or aligning the product with evolving user needs and business goals. We start by understanding what’s working, what’s not, and why. Through user research, usability audits, and data analysis, we uncover pain points and opportunities. Then, we reimagine the experience through thoughtful UX strategy, user-centric design, and iterative testing.
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